© UX Case Study  ·  Preset & Approval for Dose Alerts  ·  Siemens Healthineers

Teamplay DosePreset + Approval
for Dose Alerts

Designing safer clinical governance for radiation monitoring

Role
Lead Product Designer Siemens Healthineers
Scope
Enterprise UX · Clinical Workflow Governance · Safety-Critical
Duration
10 weeks
Team
PM · Engineers · Clinical Experts Product Designer
Scroll
02
02 / Overview

The Challenge

Radiation dose monitoring is a critical part of clinical imaging governance. Hospitals must ensure that scan protocols remain within safe thresholds while still producing clinically usable images.

Teamplay Dose helped institutions monitor radiation exposure — but configuring dose alerts was rigid, fragmented, and difficult to govern at scale. The workflow lacked the safeguards a high-stakes environment demands.

The product supported alerts. It did not adequately support accountability.

The workflow lacked

Standardization
No consistent threshold definitions across scanners
Approval Control
No structured review before changes went live
Governance Safeguards
Unrestricted access to alert configuration
Auditability
No traceability for threshold changes
03
03 / Problem Space

Why This Mattered

Dose alerts are not just notifications. They are institutional safety controls.

Incorrect thresholds could lead to
Missed radiation anomalies
Inconsistent clinical standards
Delayed intervention
Increased patient risk
Compliance gaps
Institutions needed a safer way to
Standardize dose rules across scanners
Reduce manual configuration errors
Review and approve threshold changes
Maintain oversight across teams and sites
The existing workflow made alert creation possible. It did not make it safe at scale.
04
04 / Users & Their Jobs

Primary Users

01 — Radiologist
Radiologists
Ensure clinically appropriate alert limits
Review outlier exposure patterns
Support safe imaging standards
02 — Technologist
Radiographers / Technologists
Work within approved thresholds
Reduce ambiguity during scan execution
Avoid protocol-level dose mistakes
03 — Medical Physics
Medical Physics Experts
Define safe thresholds
Standardize rules across the institution
Reduce dose variability
04 — Administrator
Department Administrators
Approve changes before activation
Maintain oversight across sites
Ensure compliance readiness
Core Need — Make dose alert configuration safer, standardized, and governable.
05
05 / My Role

What I Owned

Lead Product Designer — Redesign of dose alert configuration and approval workflows across Teamplay Dose.

Responsibilities

Identified workflow risks in alert configuration
Mapped threshold-setting and approval journeys
Redesigned alert creation around presets and governance
Simplified complex rule logic into safer workflows
Designed approval patterns for accountability and oversight
Aligned decisions with clinical safety and compliance needs

Phases

01Discovery
02Workflow Architecture
03Governance UX
04Interaction Design
05Stakeholder Validation
06
06 / Process

How We Approached It

Framed as a clinical governance challenge — not a settings redesign.

01
Discovery
How institutions configured dose alerts and where the process broke down
Inconsistent thresholds, repeated manual setup, no standardization
No structured review before changes went live
02
Risk Mapping
Who creates rules vs. who validates them
What happens when thresholds change
Failure points in the existing workflow
03
Workflow Redesign
Reusable presets to reduce repetition
Controlled approvals before activation
Safer publishing logic
04
Validation
Users configure more consistently
Fewer errors and clearer ownership
Testing against clinical scenarios
07
07 / Design Solution

What Changed

A safer, more governable workflow for dose alert configuration.

Draft
Review
Approve
Publish
1
Preset-based Configuration
Reusable alert presets replaced manual threshold recreation — improving consistency, speed, and standardization across scanners and sites.
2
Approval Workflow
Threshold changes moved through a structured flow: Draft → Review → Approve → Publish. Accountability was introduced before activation.
3
Role-Based Control
Different users had different authority levels — create, review, approve, publish — reducing risk from unrestricted changes.
4
Safer Publishing
Clearer states, review summaries, and approval checkpoints helped users validate what was changing before rules became active.
UI Screens / The Workflow in Detail

The Approval Journey

Four states, one governed workflow — from draft configuration to active clinical alert.

A physics expert configures a new dose alert preset — setting CTDIvol and DLP thresholds per protocol and assigning it to specific scanners. The configuration is saved as a draft, not yet active on any scanner.

teamplaydose.siemens-healthineers.com / alert-presets
Dashboard
Alert Presets
Protocols
Reports
Settings
J. Schmidt
Medical Physics
Alert Presets / New Preset
● Draft
Preset Information
Preset Name
CT Thorax — Adult Standard
Protocol
CT Chest – High Resolution ▾
Body Region
Thorax ▾
Alert Thresholds
ParameterAlert LevelWarning LevelReference
CTDIvol (mGy)
15.0
20.0
16.0 mGy
DLP (mGy·cm)
450
600
500 mGy·cm
SSDE (mGy)
18.0
—
17.5 mGy
Scanner Assignment
✓
SOMATOM Force (1st Gen)
Bay 1 — Room A
✓
SOMATOM Edge Plus
Bay 3 — Room B
SOMATOM Definition AS+
Bay 5 — Room C
Dashboard
Alert Presets
Protocols
Reports
Settings
Dr. K. Patel
Radiologist · Reviewer
Alert Presets / Review Queue / CT Thorax — Adult Standard
◷ Pending Review
Submitted by: J. Schmidt|12 Mar 2025|2 scanners affected
Threshold Review — Submitted vs. Reference
ParameterSubmittedReferenceΔ DeltaStatus
CTDIvol (mGy)15.016.0–6.25%✓ Within range
DLP (mGy·cm)450500–10.0%✓ Within range
SSDE (mGy)18.017.5+2.86%⚠ Above reference
Reviewer Notes
Dr. K. Patel
Radiologist · Senior Reviewer
Dashboard
Alert Presets
Protocols
Reports
Settings
Dr. K. Patel
Radiologist · Reviewer
Alert Presets / Confirm Approval
⬡ Awaiting Signature
Approval Confirmation
CT Thorax — Adult Standard
Review this summary carefully before signing
Review Summary
Reviewer
Dr. K. Patel
Role
Radiologist
Review Date
13 Mar 2025, 09:14
Scanners Affected
2 devices
CTDIvol
15.0 mGy ✓
DLP
450 mGy·cm ✓
SSDE
18.0 mGy ⚠
Protocol
CT Thorax Adult
Confirmation
✓
Thresholds are clinically appropriate for this protocol
✓
Configuration aligns with institutional radiation safety standards
✓
I am authorised to approve clinical configuration changes
SSDE is marginally above reference but within acceptable clinical variance. Recommend monitoring first 30 days.
Dashboard
Alert Presets
Protocols
Reports
Settings
J. Schmidt
Medical Physics
Alert Presets
23
Active
3
Pending Review
0
Pending Approval
12
Alerts (7d)
Alert Presets — All Sites
Preset NameStatusScannersApproved ByUpdated
CT Thorax — Adult Standard● Active2Dr. K. Patel13 Mar 2025
CT Abdomen — Paediatric● Active3Dr. M. Weber08 Mar 2025
CT Head — Emergency Protocol● Active1Dr. K. Patel02 Mar 2025
CT Pelvis — Adult◷ Review——11 Mar 2025
Clinical Context / Dose Alerts

When Thresholds Are Crossed

Every alert is now backed by an approved preset — so when a scan exceeds threshold, the institution knows why the limit was set, who authorised it, and what action is required.

CTDIvol — Recent Scans (mGy)18 scans · SOMATOM Force + Edge
0510152025Alert · 20 mGyWarn · 15 mGy
Within rangeWarning zone (15–20 mGy)Alert triggered (>20 mGy)
Alert Triggered
15 Mar 2025 · 14:23
SOMATOM Force B1 · CT Thorax Adult Standard
21.4
mGy CTDIvol
+7.0% above alert threshold
0 mGyAlert · 20.025 mGy
Alert PresetCT Thorax — Adult Standard
Threshold set byJ. Schmidt, Med. Physics
Approved byDr. K. Patel, Radiologist
Within Range
12.1
mGy CTDIvol
0Alert 20 mGy25
40% below alert threshold — no action required
Warning Zone
18.9
mGy CTDIvol
0Alert 20 mGy25
5.5% below alert threshold — approaching limit
Alert Triggered
21.4
mGy CTDIvol
0Alert 20 mGy25
Threshold exceeded — governance trail active · review required
08
08 / Design Decisions

What Made the Experience Safer

Designed for Governance
Institutional control, not just individual configuration.
Traceability of all threshold changes
Reviewability before activation
Controlled ownership by role
Designed for Risk Reduction
Every manual step is a failure opportunity.
Reusable presets reduce human error
Explicit review steps before publishing
Structured approvals as a safety gate
Designed for Accountability
In safety-critical systems, decisions need owners.
Every action has visibility
Responsibility is assigned, not assumed
Audit readiness built in
09
09 / Outcome & Impact

Impact

Dose alert configuration transformed from a manual setup flow into a clinical governance system.

Standardized
Alert thresholds across scanners and sites
Reduced
Configuration inconsistencies and manual errors
Introduced
Review and approval before threshold activation
Improved
Oversight and accountability for dose governance
Product Impact
Strengthened Teamplay Dose as a clinical governance tool — not just a monitoring platform.
Dose standardization
Clinical safety workflows
Institutional compliance
Enterprise governance
10
10 / Reflection

What This Project
Taught Me

Designing for healthcare safety means designing for consequence.

In clinical systems, the challenge isn't just helping users complete tasks — it's helping them make safer decisions with clearer accountability.

Designed for

Safety-Critical Workflows
Governance & Permissions
Risk-Aware Interaction Design
Trust in Enterprise Healthcare
“
Not just for usability,
but for responsibility.
A lesson in designing systems where every decision has an owner, every change has a reviewer, and every threshold is a trust signal.

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